Sayre Health Center is collaborating with Penn Medicine to offer access to community based COVID testing
Follow up from testing:
If you are tested at Sayre Health Center, your results will be reported to you by Sayre Health Center. Your sample will be sent to a commercial laboratory for testing. We use Labcorp and Quest Diagnostics. Because of overwhelming demand across the country, the tests take about 4 days to be completed. Some tests take up to 8 days. Once we get the results, we will notify you as soon as possible.
Getting COVID-19 Tests Results:
The entire process, including communication of results, may take up to 8 days. Many individuals hear back within four days however.
Negative results (if evidence of the virus is not detected)-
Negative test results will be communicated via text message to the phone number you provide at registration.
If you share your phone number with someone, the test result will not have a name on it to protect your privacy. You will need to respond to the text that you receive stating the names of the individuals who share the number. You will then receive a text confirming who it was sent to.
Positive results (If evidence of the virus is detected),
Positive results will be communicated via phone by a member of Sayre’s clinical team. During the phone call, you will receive a brief medical visit to collect additional clinical information. You will receive recommendations for self-quarantine, self-care, and how to care for others will be offered. See below for more information.
Electronic copy of results
If you need an electronic copy of results, you can email us. In your email request, please include clear permission to receive the results electronically. Email does not have have the same privacy and security ability that written requests have. However, during the COVID epidemic, we are accepting email requests to accommodate patient requests and sustain social distancing and no contact communication. Please include your name and date of birth in the request.
If You Test Positive:
To learn how to protect yourself, your family, and your community, including how to perform home isolation, please follow the directions given by the Centers for Disease Control and Prevention (CDC), which can found by clicking here: https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/steps-when-sick.html
As per the Philadelphia Department of Public Health and the CDC guidelines, people who test positive will need to isolate for 14 days. This means not having contact with anyone. If multiple people test positive in one household, you can isolate together. If you are isolating, you should arrange for someone to bring you food in a no-contact way. You should not work in a job that you would break isolation. You can work virtually from isolation if you test positive and are without symptoms.
Many of our patients who test positive do not have any symptoms. This is normal and not something to worry about. One reason the SARS-CoV2 virus has spread so widely is because many people who have it never know they have it. they are not sick, yet they can pass the virus to someone else.
Some employers require retesting until a negative test is received. You can be retested at Sayre Health Center if you tested positive. Because the test is very sensitive, it may remain positive even after your body has killed all the virus. The test cannot distinguish between virus that is infectious (alive) and virus that is killed. If you receive a positive on retesting, however, you will be asked to quarantine again for 14 days.
Frequently Asked Questions (FAQs)
For Frequently Asked Questions (FAQ) our partner Penn has developed this information: https://www.pennmedicine.org/coronavirus/frequently-asked-questions-about-covid-19
Help with Food, Housing, Medication
If you need help with getting food, with housing, with getting medication, applying for unemployment, or health insurance; call 267-785-2019. There are service representatives available M-F 8AM-8PM. Online please see https://communityresourceconnects.org/ for resources available near you. Resource information is available in multiple languages: Para español, haga clic aquí. للغة العربية اضغط هنا. 简体中文请点击这里。. Cliquez ici pour Français. Tiế́ng việt xin bấm vào đây.
Help with Anxiety and Stress
Anxiety, sadness, anger, confusion and all forms of emotional stress are normal in these times. In whatever difficult place you find yourself, we want you to know you’re not alone. Sayre has skilled behavioral health providers ready to provide telehealth counseling services. We listen first. Then, we offer nonjudgmental, practical support and guidance to help you develop and build upon effective coping skills and strategies (e.g., Mindfulness-based relaxation and self-soothing skills, distress tolerance, communication and conflict resolution skills for couples and families, skills for parenting traumatized children), to help you “feel and deal” with emotions, worries and unhelpful thoughts that are getting in the way of you “getting things done” and “getting through the day.”
To reach us with questions, or to schedule an appointment with anxiety and stress, follow these steps: During 9-5 weekdays, call 215-474-4444 and tell the patient service representative you’d like to schedule a visit with a behavioral health provider. If one is available when you call, the PSA will transfer you. If all providers are busy, then the PSA will offer you the first available appointment time that matches your schedule. If you have access to the internet on a computer or mobile device, during regular business hours log onto https://sayrehealth.doxy.me/ibh. If a provider is available, he or she will initiate a face-to-face video visit.